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Quality Management

All the professionals at Clinique Valmont are committed to providing you with the highest standards and safety of care on a daily basis.

Over the years, Clinique Valmont has developed a genuine culture of quality to provide the best possible, personalized support to all our patients. This policy of continuous improvement is defined by several objectives:

  • Developing optimum care, in accordance with our status as a private establishment

  • Informing patients about their state of health and their rights

  • Ensuring high quality pain management, nutrition and care

  • Maintaining a momentum of quality and risk management

  • Developing a strong safety culture

  • Consolidating the existing evaluation process and involving our teams in communicating results and developments

  • Involving all our staff in maintaining this policy of constant improvement to the quality and safety standards of the care we offer

As members of Switzerland National Association for Quality Development (ANQ), we measure various indicators throughout the year. These include:

  • patient satisfaction

  • repeat operations

  • readmissions

  • bedsores and falls

  • nosocomial infections

  • registry of orthopaedic implants

We have also drawn up and implemented a reference list of areas requiring maximum attention:

  • medical device vigilance

  • haemovigilance (swissmedic)

  • pharmacovigilance (swissmedic)

  • hospital hygiene (based on the HPCI standards applicable in French-speaking Switzerland)

The clinic also has an ad hoc committee that coordinates the implementation of the quality and risk management programme so as to ensure that you benefit from the highest degree of safety.