Quality Management

As members of Switzerland National Association for Quality Development (ANQ), we measure various indicators throughout the year. These include:

  • patient satisfaction

  • repeat operations

  • readmissions

  • bedsores and falls

  • nosocomial infections

  • registry of orthopaedic implants

We have also drawn up and implemented a reference list of areas requiring maximum attention:

  • medical device vigilance

  • haemovigilance (swissmedic)

  • pharmacovigilance (swissmedic)

  • hospital hygiene (based on the HPCI standards applicable in French-speaking Switzerland)

The clinic also has an ad hoc committee that coordinates the implementation of the quality and risk management programme so as to ensure that you benefit from the highest degree of safety.